1. Overall Experience with CTS International Service
	Excellent	Good	Fair	Poor
Reservations
Confirmation
Airport Greeter (if applicable)
Chauffeur
Vehicle
Billing
Overall
Comments
2. Reservations
	Excellent	Good	Fair	Poor
Friendliness
Knowledge
Speed
Comments
3. Chauffeur
On time for pickup?	Yes	No
	Excellent	Good	Fair	Poor
Appearance
Geographic Knowledge
Safety
Customer Service
Comments
4. Vehicle
	Excellent	Good	Fair	Poor
Interior Cleanliness
Exterior Appearance
Mechanical Condition
Comments
5. Billing
	Excellent	Good	Fair	Poor
Accuracy
Presentation Format
Timeliness
Comments
6. Would you recommend CTS to someone else?
	Yes	No
7. Would you like additional information about CTS services?
	Yes	No
Please provide us with the following information.
City of Service:
Date of Service:
Reservation # (if available)
First Name:
Last Name:
Telephone:
Email Address

Thank you for completing our survey.If you'd like to discuss your service experience with one of our representatives, please call CTS International's Customer Care at 781-348-4870.